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Advantis Credit Limited |
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When Advantis launched we chose 'Agency Manager' from Adtec Software Ltd to support us in the delivery of our mission statement
i.e. "to deliver the top collections performance for every one of our clients".
We are pleased to say that we are living up to our expectations and Adtec have been instrumental in helping to achieve this.
We find the software straightforward, well designed and easy to us, all vital for Advantis to maintain the intensive activity levels that deliver our exceptional
results."
Brian Roscoe
IT Director
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Amber Credit Limited |
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Having been introduced to the Adtec system in 2002 when helping to set up a previous company, there was only ever one system to recommend to the Board when I was setting up the internal Recovery Department for Amber Credit.
The fact the system is so simple to use and set up, combined with it’s versatility, enabled us to have a fully functional system with bespoke status codes, letters and fully trained staff within a matter of days.
Add this to Adtec’s nothing is impossible attitude whenever requesting specific system changes or reports and we now have a brilliant piece of software that meets our exact business needs.
Michael D'Amico
Collections Manager
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Credit Solutions Ltd |
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Credit Solutions Ltd, have used Agency Manager since 1997, having previously considered all other leading Debt Collection/Credit Management packages.
Nothing came close to the Equinox database supported by Adtec Software. They have provided us with an adaptable, bespoke, easy to use, and fast system, where the total control of accounts is maintained. Essentially Adtec Software have developed a system that all others aspire to achieve
Over the years Adtec Software have extensively developed Agency Manager to meet our demanding and exacting requirements, and have done so without the major financial implications or time delay that one so commonly expects from most other Software providers.
Agency Manager is a stable and reliable platform, and provides Credit Solutions Ltd with a huge advantage over its competitors, and helps to keep Credit Solutions Ltd the No.1 Debt Collection Co. in the UK.
Gordon Wilson
IT Director
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Direct Credit Management Ltd |
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DCM has achieved impressive results in both our Trace and Debt Recovery divisions with the Agency Manager product being instrumental in our success.
The team at Adtec Software understand that the Debt Recovery industry is a competitive and demanding environment.
Coupled with their commitment to provide support with fast, effective solutions and on-going development, DCM have been aided in improving our productivity which has reinforced our customer relations.
Aaron Sevitt
Director
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Geoffrey Parker Bourne Solicitors |
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Clare Brown
Client Services Manager
Geoffrey Parker Bourne Solicitors have used the Agency Collection Management System from Adtec Software Ltd since 2005.
We required a system that could offer a wide range of debt recovery products, including a complete litigation system that was both flexible and efficient.
It was vital for GPB that the system should be easy to use for all members of the team, including our Recovery Officers, Solicitors, Client Services personnel, Managers and Analysts.
The Adtec system offers this flexibility and allows GPB to customise areas of the system to meet both ours and our client's needs.
Their technical support plays a vital role in the success of the system; the team are very accessible, highly efficient and are excellent at understanding our requirements and delivering them in a non-technical way.
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Improved Financial Solutions Ltd |
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Denise Crossley
Managing Director
"An excellent personal service is delivered, from a company which has grown to completely understand the needs of a debt recovery system, which is reflected totally in the software package provided".
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Jewson Ltd / Saint-Gobain Building Distribution UK & Ireland
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Phil Grant
National Collections Manager
Agency Manager came highly recommended and following a review of leading providers Agency Manager was chosen as the ideal solution to meet our requirements, being very user friendly.
It is a year since installation, which went very smoothly, and we are delighted with the results and the first class support we receive.
It has allowed us to expand our Collection Services across all our brands, improving performance whilst reducing costs.
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Lismore Group (Northern Ireland) |
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We have been using Adtec software for more that 7 years and it replaced a bespoke system we had previously been using.
The Agency Manager System is robust, reliable and is simple to use. Support has never been a problem even though we are not located on the mainland.
We had looked at a number of alternatives before deciding on the Adtec system and it is one of our better decisions to go with it.
The staff have always found it easy to become familiar with and use the system and the multi-currency feature simplifies the record keeping.
The web server feature which we added on allows clients access to their own accounts and has significantly reduced the amount of administration time required in dealing with their routine queries.
Fintan Lismore
Director
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Network Credit Services Ltd |
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John Quinn
Director
Adtec Software Ltd is a database specialist who understands the needs and demands of the Debt Collection Industry. Agency Manager is the perfect tool to control and monitor the debts passed to us by a variety of clients and the user friendly aspect of it makes both the day to day handling and staff training very straightforward.
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Newman DCA |
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Emma Wilson
Collections & Administration Manager
Approachable, reactive and knowledgeable are just a few words that describe Adtec. They have a very professional service which has made working with them very rewarding from a company and individual point of view. They are very reactive to all development work requests and have assisted me on a number of occasions in designing various reports to suit a number of Newman & Company's clients.
Lucy Connor-Sheppard
Operations Manager
The service that Adtec have provided me with has proved to be invaluable over the years that I have been dealing directly with them.
I find their approach professional and responsive in terms of both time-scales and assessing our business needs.
I have no doubt that my role as Collections Development Manager has been enhanced and made easier by the support that I have received from all parties at Adtec. Their support and reactive response has helped me ensure that Newman & Co are able to offer a rounded and valuable service to our existing client base as well as prospective clients. The management information that we are able to provide our clients has helped set us apart from the competition, and enabled us to understand our business more.
Dawood Khawaja
Accounts Executive
Equinox is a very user friendly software. Adtec have been able to design bespoke reports for our clients at very short notice. I feel their customer relationship is one to be valued for future growth.
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Power2Contact Ltd |
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Derek Wheeler
Managing Director
power2contact began trading in 2003, the cornerstone of our strategy being the employment of all our field staff aligned to the use of state of the art technology.
This meant the development of reporting technology through the use of handheld XDAs. This strategy has proved extremely successful and could not have been achieved without the full support of Graham Adkin and all Adtec Software staff.
Adtec Software have always taken the power2contact specifications and enhanced them beyond expectation.
power2contact has grown to be the No. 1 provider of contact visits in the Utility, Water, Financial and Public sectors and the versatility of Adtec Software’s service has made a large contribution to our success.
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Ruthbridge Ltd. |
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Emmanuel Ammisah
Managing Director
As one of the UK's leading specialists in tracing, debt recovery and financial status reporting, Ruthbridge helps companies maintain better control over their financial commitments.
One of the ways that we achieve that is by the use of Agency Manager.
Over the years Adtec Software have developed enhancements to Agency Manager to meet our requirements, which has enabled us to meet client service level agreements and improve efficiency.
Our users find the product very easy to use and find the staff at Adtec very friendly and always responded quickly to any requests we have made.
I would have no hesitation in recommending their services to others.
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STA Graydon |
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STA Graydon, part of the STA International
Group, have had Agency Manager, Prospect Manager and Web Server installed
since 1987. With the recent addition of an Marketing Department, they are
working with us to develop integrated features to the system, which will
provide extensive analysis of both existing and prospective clients.
Colin Thomas wrote..........
STA Graydon finds Equinox a very reliable and
resilient business processing tool. Cutting edge technology is a
competitive differential and as such, Equinox is integral to our success.
The rapid turnaround by Adtec to our bespoke reports requests also adds
value to our customer retention and service offering. We intend to
continue our growth in the credit management services field and see Adtec
as a crucial element in our development.
Colin Thomas MICM, MCIM
Managing Director
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Trace Debt Investigation TDI Ltd. |
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Janet Bastable
Recovery Manager
As a new company we researched various software packages for our use and found Adtec to be the best value for money.
We went ahead with the new system in February 2007, and were extremely happy with how user friendly it was.
Training time has been reduced due to it's simplicity but this does not mean Adtec is limited in function - far from it.
Not only does it cover all of our needs both in debt collecting and Management, but its many functions will enable us to grow into the system rather than grow out of it.
The smooth flow from installation, through training, to use allowed us to maintain consistancy in our business throughout with no loss of collection.
The team at Adtec are easy to get hold of should a question arise, and have been able to help us immediately over the phone.
In the last 10 years of using such systems this is the best.
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TradePro Card Services Limited. |
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Graham Dixon
IT Director
We have always found Agency Manager easy to use and develop, TradePro and Adtec have worked together closely to adapt the product to suit our own requirements.
Over the last 3 years, Adtec have worked alongside TradePro staff to implement workflow strategies, and integration into our existing in-house dialler.
In using the system we have improved collections, taking full advantage of its effective management information resources to manage and develop our collections strategies.
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Viking Direct |
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Andrew Aspell
Litigation Manager
The Agency Manager collection software from
Adtec Software Ltd was assessed against some of the
industry's better known of suites of software and found to be better
value for money but as functional.
It was easier to maintain control of workflow and harder to lose sight of the debtor as a
human being and as such was the product we required.
It is easy to use, easy to expand the conversion of
several thousand database records went smoothly and professionally
and the new software was up and running very quickly, within a
day. The familiarisation period was quite short and once we had tailored the specialist legal forms export life has become much
simpler.
Adtec Software Ltd provide extensive support as part
of the supply package and can be relied upon to
produce development and give advice when required.
A professional product supplied by a professional company both of
which, do what they say they will, when they say they will.
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©2007
Adtec Software Ltd. All rights reserved. |
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